Norfolk Guidance Service provides information and advice about learning and work to adults throughout Norfolk.
We are committed to providing services that are:

• Impartial and independent
• Confidential
• Individually focussed and delivered to a consistently high standard

What you can expect from us:

• To be dealt with in a polite, respectful, efficient and friendly manner.
• To have contact with qualified staff who are helpful, competent and have time for you
• Wherever possible, to talk to staff privately and in confidence

What we expect from you:

• Be prepared to give us honest and accurate information, to help us to help you
• Tell us in advance if you require any additional assistance when you come to see us (e.g. wheelchair access)
• Be willing to tell us what you think about the services that we have provided

How you can help us improve our services:

• By making use of our 'Feedback' form, which covers complaints, compliments and suggestions and by taking part in our regular sampling of clients views

We can help you with…

• Identifying your strengths and skills
• Career planning (including computer-based guidance)
• Confidence building and on-going support
• Matching your skills and interests to the local job market
• Creating or up-dating your CV
• Preparing for future interviews
• Finding the right education, training or employment
• Exploring self employment
• Using the internet for job searching
• Tackling any personal barriers
• Identifying any help you need with literacy and numeracy
• Exploring possible sources of funding to help your plans along