Norfolk Guidance Service provides information and advice about learning and work to adults throughout Norfolk. You can call us on 01603 223885 for an informal chat.

We are committed to providing services that are:

• Impartial and independent
• Confidential
• Individually focussed and delivered to a consistently high standard

What you can expect from us:

• To be dealt with in a polite, respectful, efficient and friendly manner.
• To have contact with qualified staff who are helpful, competent and have time for you
• Wherever possible, to talk to staff privately and in confidence

What we expect from you:

• Be prepared to give us honest and accurate information, to help us to help you
• Tell us in advance if you require any additional assistance when you come to see us (e.g. wheelchair access)
• Be willing to tell us what you think about the services that we have provided

How you can help us improve our services:

• By making use of our 'Feedback' form, which covers complaints, compliments and suggestions and by taking part in our regular sampling of clients views

We can help you with

• Identifying your strengths and skills
• Career planning (including computer-based guidance)
• Confidence building and on-going support
• Matching your skills and interests to the local job market
• Creating or up-dating your CV
• Preparing for future interviews
• Finding the right education, training or employment
• Exploring self employment
• Using the internet for job searching
• Tackling any personal barriers
• Identifying any help you need with literacy and numeracy
• Exploring possible sources of funding to help your plans along